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Smartphones Repair Technician
The individual at work is responsible for rectifying faults in the Smartphone brought in by the customer.
The individual receives the faulty Smartphone, diagnoses the problems, performs front end or hardware level repair as required, resolves software issues and ensures effective functioning before delivering back to customer.
Applicable National Occupational Standards (NOS)
Interact with customer and perform front end repair, Repair and rectify the faults in smartphone, Coordinate with colleagues, Maintain safe and secure work environment.
Interact with customer and perform front end repair :This unit is about interacting with the customers and their customer requirements orproblems faced in the smartphone and performing front end repair where disassem-bling of hardware is not required.
This unit/ task covers the following: Engage with the customer, Understand the complaint, Check for terms and conditions of using system, Perform front end repair, Interact with supervisor or superior and achieve targets.
Repair and rectify the faults in smartphone: This OS unit is about repairing the faulty module in the hardware and checking for effective functioning. Also, software issues are also checked and rectified.
This unit/ task covers the following: Follow standard repair procedures and avoid damage, Diagnose the problem in the smartphone, Decide on the type of repairs to be performed, Assemble or disassemble the smartphone as per repair required, Replace or repair the faulty module, Fix the software malfunction, Document the repair process, Seek assistance from superior as necessary, Report and document work status and achieve productivity target,
Coordinate with colleagues:This OS unit is about communicating with colleagues and seniors in order to achieve smooth work flow
This unit/task covers the following: Interact with supervisor or superior, Coordinate with colleagues
Maintain safe and secure work environment : This OS unit is about following adequate safety procedures to make work environment safe.
This unit/task covers the following: Follow standard safety procedures while handling an equipment, Participate in company’s safety drills and workshops
Knowlegde and Understanding
- Organizational Context B.Technical Knowledge
SKILLS
- Core Skills/Generic Skills, Reading and writing, Professional Skills, Computer and hardware operating skills Using tools and machines, Reflective thinking Critical thinking Decision making Interpersonal skills Communication skills Behavioral skills
The following acronyms/codes have been used in the nomenclature above:
|
Sub Sector |
Range of Occupation numbers |
|
Passive Components |
01 - 10 |
|
Semiconductors |
11 - 20 |
|
PCB Manufacturing |
21 - 30 |
|
Consumer Electronics |
31 - 40 |
|
IT Hardware |
41 - 50 |
|
PCB Assembly |
51 - 55 |
|
Solar Electronics |
56 - 60 |
|
Strategic Electronics |
61 - 65 |
|
Automotive Electronics |
66 - 70 |
|
Industrial Electronics |
71 - 75 |
|
Medical Electronics |
76 - 80 |
|
Communication Electronics |
81 - 85 |
|
PCB Design |
86 - 90 |
|
LED |
91 - 95 |
Tools and Equipments
Opening Tools, Cleaning and servicing, Multimeter, LCD repair tools, Soldering and desoldering, Lamp, Magnifying glass, Other miscellaneous
![SKILL ACQUISITION AND INTEGRATED LEARNING [SAIL]](https://s3.amazonaws.com/uploads.bssskillmission/Aug212017123258.jpg)
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