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UX (user experience) designers measure and optimise applications (usually web based) to improve ease of use (usability), and create the best user experience by exploring many different approaches to solve end-users’ problems. One way that a UX designer might do this is by conducting in-person user tests to observe behaviour. They then refine and tweak apps, software and websites to create products that people like and find easy to use.
A similar role is that of a UI (user interface) designer. However, UI designers focus more on designing the presentation and interactivity of a product. Some roles combine both UX and UI.
For a UX designer, typical duties include:
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considering existing applications and evaluating their UX (user experience) effectiveness
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considering the human-computer interaction (HCI) element of a design
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using online tools, such as screen readers, to aid their research
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running user testing of applications, software and websites
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defining interaction models, user task flows, and UI (user interface) specifications
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communicating scenarios (hypothetical users), end-to-end experiences, interaction models, and screen designs to other people working on a product
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working with creative directors and visual designers to incorporate a visual or brand identity into the finished product
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developing and maintaining design wireframes (basic mock-ups of applications) and specifications
Qualifications and training required
There are routes into UX design for both graduates and school leavers. Many UX jobs advertised ask for a bachelors degree in a design or computing-related subject, such as HCI (human computer interaction). To enter the profession without a degree, you could start out in another digital design role and specialise in UX when you have built up a portfolio of experience. Alternatively you could start by seeking out one of the few UX apprenticeships available.
Key skills for UX designers
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Artistic eye for design
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Ability to think creatively
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Mathematical aptitude and strong problem-solving skills
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Excellent IT and programming skills
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Excellent organisational, time and project management skills
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Accuracy and attention to detail
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An understanding of the latest trends and their role in a commercial environment
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Self-development skills to keep up to date with fast-changing trends
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Professional approach to time, costs and deadlines
Typical employers of UX designers
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Financial services organisations
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Manufacturing companies
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Educational institutions
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Banks
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Specialist software development companies
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Consulting firms
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Telecommunications companies
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Public sector organisations
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Self-employment is also an option for UX designers
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