Stories you may like
Consumer rights advisers deal with consumer complaints and provide information, advice, and guidance to members of the public about items and/or services that they have purchased.
The majority of consumer rights advisers are employed by local authorities and work for trading standards departments, in specialist consumer rights advice centres and in general advice centres. Opportunities also arise with government watchdog organisations that monitor the performance of specific companies such as utilities and public transport operators.
Duties range from interviewing clients, assessing problems and writing reports to mediating in disputes on behalf of clients and providing legal representation in court. Other responsibilities include:
-
dealing with general enquiries about consumer issues
-
providing advice via the telephone and online
-
maintaining records and information systems
-
compiling statistics
-
preparing and distributing publicity materials and displays
-
interpreting/explaining legislation, sales contracts and/or official contracts
-
researching cases
-
negotiating and/or acting as an intermediary with service providers/retailers
-
maintaining awareness of changes to codes of practice and consumer rights legislation
-
liaising with other relevant organisations
Qualifications and training required
Previous paid or voluntary relevant work experience will help with entry into the profession. This can be gained by helping in a local advice centre or students' union welfare office. There are also volunteering opportunities with Citizens Advice.
Personality and relevant experience are usually more important than qualifications, although a degree in law, counselling, guidance, psychology, education, social/community work, public administration or social sciences can be helpful.
Key skills for consumer rights advisers
Resourcefulness and good verbal and written communication skills are essential, as is a mature, confident, caring and patient manner.
User's Comments
Seo expert nik Reply
Hire more than 14 years of experienced SEO Expert Nik who is a trusted SEO specialist and the best SEO consultant in India backed by 500+ clients worldwide. SEO Consultant India
Prestige oakwood Reply
Prestige Oakwood is a new launch residential development in Prestige City Indirapuram, Ghaziabad. Offering luxury flats Start @2.01Cr* Onwards.
Ivory county Reply
Ivory County is a premium residential project in Sector 115 Noida offering spacious 3, 4
Max estate sector 105 noida Reply
Max Estate Sector 105 Noida is a newly launched residential project that offer premium 4 bhk luxury bedroom apartments with top quaility facilities.
Sobha rivana noida extension Reply
Sobha Rivana Noida Extension is a newly launched residential project that offer 2, 3
Sr Reply
SR Risk Management Private Investigator certified in various types of private investigation in Malaysia like matrimonial, infidelity, matrimony detective. Private Investigator in Kuala Lumpur
Prestige city mayflower Reply
Prestige City Mayflower is an under-construction property that offer premium bedroom flats in Indirapuram, Ghaziabad. Price Start @ 3.39Cr.
Ivory county noida Reply
Ivory County is a premium residential project in Sector 115 Noida offering spacious 3, 4
Prestige oakwood Reply
Prestige Oakwood is a new launch residential development in Prestige City Indirapuram, Ghaziabad. Offering luxury flats Start @2.01Cr* Onwards.
Easyfacto Reply
Contactez-nous et commencez à bénéficier rapidement des avantages de votre contrat d'affacturage forfaitaire ou affacturage tarif. affacturage forfaitaire
best painters in bangalore. Reply
Choose Best Painters in Bangalore – Design Paint & Decor for hassle-free painting, proper surface preparation, dust-free work, and neat finishing that upgrades your space beautifully.
Pankaj kumar Reply
Ivory County Sector 115 Noida is an Under Construction Project in Central Noida. The project offers Ultra-luxury 3, 4 & 5 BHK apartments with world-class amenities.
Max estates sector 105 noida Reply
Max Estates Sector 105 Noida is an upcoming project by Max Group. The project office 3/4 bhk ultra-luxury apartments with world-class amenities.
Max estates sector 105 noida Reply
Max Estates Sector 105 Noida offers premium luxury apartments with world-class amenities, excellent connectivity, and modern floor plans. Explore prices, master plan
Sobha rivana Reply
Sobha Rivanais a newly launched residential project in the heart of Sector 1, Noida Extension. It offers Luxury Flats with world-class amenities and provides excellent connectivity.
max estates sector 105 noida Reply
Max Estates Sector 105 Noida offers premium luxury apartments with world-class amenities, excellent connectivity, and modern floor plans. Explore prices, master plan & details.
Max estates sector 105 noida Reply
Max Estates Sector 105 Noida offers premium luxury apartments with world-class amenities, excellent connectivity, and modern floor plans. Explore prices, master plan & details.
Shoba rivana Reply
Sobha Rivana is a newly launched residential project in the heart of Sector 1, Noida Extension. It offers Luxury Flats with world-class amenities and provides excellent connectivity.
Shoba rivana Reply
Sobha Rivana is a newly launched residential project in the heart of Sector 1, Noida Extension. It offers Luxury Flats with world-class amenities and provides excellent connectivity.
Pankaj kumar Reply
Clove County Sector 151 Noida Expressway offers spacious 4 and 5 BHK luxury apartments with modern amenities and prime Expressway connectivity. Enquire now!
Shoba rivana Reply
Sobha Rivanais a newly launched residential project in the heart of Sector 1, Noida Extension. It offers Luxury Flats with world-class amenities and provides excellent connectivity.
Au silicon city Reply
AU Silicon City Sector 76 Noida is a soft launch project by NBCC Aspire. The project offering 3 BHK, 4 BHK flats and Duplex Penthouse with best amenities.
Prestige city mayflower Reply
Prestige City Mayflower is an under-construction property that offer premium bedroom flats in Indirapuram, Ghaziabad. Price Start @ 3.39Cr.
Prestige city mayflower Reply
Prestige City Mayflower is an under-construction property that offer premium bedroom flats in Indirapuram, Ghaziabad. Price Start @ 3.39Cr.
ivory county noida Reply
Ivory County is a premium residential project in Sector 115 Noida offering spacious 3, 4 & 5 BHK luxury residences with modern amenities and excellent connectivity.
ivory county noida Reply
Ivory County is a premium residential project in Sector 115 Noida offering spacious 3, 4 & 5 BHK luxury residences with modern amenities and excellent connectivity.
Prestige oakwood Reply
Prestige Oakwood is a new launch residential development in Prestige City Indirapuram, Ghaziabad. Offering luxury flats Start @2.01Cr* Onwards.
Prestige oakwood Reply
Prestige Oakwood is a new launch residential development in Prestige City Indirapuram, Ghaziabad. Offering luxury flats Start @2.01Cr* Onwards.
Ivory county gold Reply
Ivory County Gold offering ultra-luxury 4
Ivory county gold Reply
Explore Ivory County Gold in Sector 115 Noida – offering ultra-luxury 4 & 5 BHK residences with world-class amenities, prime connectivity, and premium living. Book your dream home today.
Au aspire silicon city Reply
AU Aspire Silicon City is a new launch project by NBCC at Sector 76 Noida. The project offers 3 and 4 BHK ultra luxury apartments with world class amenities.
Ivory county Reply
Ivory County sector 115 Noida is a premium residential project that offer 3 & 4 BHK luxury bedroom flats with world-class facilities.
Sobha noida extension Reply
Sobha Noida Extension launch a new project in Noida Extension. The project offers 2/3/4 bhk ultra-luxury apartments with world class amenities.
County sector 150 noida Reply
County Sector 150 Noida is an upcoming residential project on Noida Expressway offering 2, 3 & 4 BHK apartments across 25 acres.
County plots yamuna expressway Reply
County Plots Yamuna Expressway Sector 115 Noida offering spacious 3, 4 & 5 BHK luxury residences with modern amenities and excellent connectivity.
The island by gaurs Reply
Gaur The Island - 4 & 5 BHK Uber Luxury Golf View Residences for the Fortunate few. Located at Jaypee Greens, Pari Chowk, Greater Noida. Resale Deals Available!
max estate 105 noida Reply
Max Estate 105 is a new launch residential development project by Max Estate in Sector 105, Noida. It offer 4 BHK Luxury bedroom flats.
Sobha sector 1 noida extension Reply
Sobha Sector 1 Noida Extension offers premium 3 & 4 BHK luxury residences in Sector 1 with world-class amenities, prime connectivity, and elegant lifestyle living.
The prestige city indirapuram Reply
The Prestige CIty Indirapuram is a under construction township in NH-24, Ghaziabad. It offer various sizes of 2,3 & 4 BHK luxury bedroom flats.
Rivanasobha Reply
Sobha Rivana is a newly launched residential project in the heart of Sector 151, Noida. It offers Luxury Flats with world-class amenities and provides excellent connectivity.
Clove county noida Reply
Clove County is a luxury residential project in Sector 151 Noida offering spacious 4 & 5 BHK flats with modern amenities, green living, and excellent connectivity on Noida Expressway.