Stories you may like
DTH Set-top box technician installs set-top boxes and provides after sales service for Direct to Home (DTH) system.
The individual at work installs the set-top box at customer’s premises; addresses the field serviceable complaints and coordinates with the technical team for activation of new connections.
Applicable National Occupational Standards (NOS)
Install and repair DTH set-top box, Comprehend customer’s requirement, Interact with other employees
Install and repair DTH set-top box:This unit is about installing set top box of DTH type at client’s site, addressing service complaints and completing documentation
This unit/ task covers the following:
Collect the customer’s site details and carry necessary equipment and products, Install the set top box (DTH) at customer’s site, Provide field service and resolve faults in case of complaint, Collect documents and forms filled by customer as per company’s policy, Achieve productivity and quality targets as prescribed by company
Comprehend customer’s requirement: This unit is about installing set top box of DTH type at client’s site, addressing service complaints and completing documentation
This unit/ task covers the following:
Collect the customer’s site details and carry necessary equipment and products Install the set top box (DTH) at customer’s site, Provide field service and resolve faults in case of complaint, Collect documents and forms filled by customer as per company’s policy, Achieve productivity and quality targets as prescribed by company,
Interact with other employees: This OS unit is about interacting with customer to understand their requirement with respect to problem in the appliance
This unit/ task covers the following:
Interact with the customer prior to visit, Interact with customer at their premises, Suggest possible solutions to customer Achieve productivity and quality as per company’s norms
Performance Criteria
Collecting Customer details and carrying necessary equipment and products, Installing DTH Set Top Box, Servicing and resolving faults, Completing documentation, Achieving Productivity, quality and safety standards
Knowlegde and Understanding
- Organizational Context B. Technical Knowledge
SKILLS
Core Skills/Generic Skills, Reading and writing
Professional Skills
Interpersonal skills, Communication skills, Decision making, Behavioural skills, System operation skills
The following acronyms/codes have been used in the nomenclature above:
|
Sub Sector |
Range of Occupation Nubers |
|
Passive Components |
01 - 10 |
|
Semiconductors |
11 - 20 |
|
PCB Manufacturing |
21 - 30 |
|
Consumer Electronics |
31 - 40 |
|
IT Hardware |
41 - 50 |
|
PCB Assembly |
51 - 55 |
|
Solar Electronics |
56 - 60 |
|
Strategic Electronics |
61 - 65 |
|
Automotive Electronics |
66 - 70 |
|
Industrial Electronics |
71 - 75 |
|
Medical Electronics |
76 - 80 |
|
Communication Electronics |
81 - 85 |
|
PCB Design |
86 - 90 |
|
LED |
91 - 95 |
Tools and Equipments
Set top box, Dish, Television, Drilling machine, satellite meter, multi-meter, Angle meter, Lead tester, spanner, cutter, RF strength meter, QAM meter
User's Comments
Seo Reply
You should consider taking part in a contest for one of the best blogs on the web. I will suggest this websites! viva88link
Seo Reply
What others have stated and in some uncommon cases, suicide might occur. audi108 login
Seo Reply
Outstanding post, I conceive people should larn a lot from this weblog its very user friendly . How to Crochet a Granny Square
Seo Reply
appreciate the effort you put into getting us this information. Was searching on google and found your post randomly. What Is MSRP
Seo Reply
Generally I don’t read post on blogs, however I wish to say that this write-up very compelled me to take a look at and do it! Your writing taste has been amazed me. Thanks, quite great post. hptoto
Slot gacor Reply
appreciate the effort you put into getting us this information What Is Titanium Used For
Seo Reply
hello there and thank you for your info – I have certainly picked up something new from right here. I did however expertise several technical issues using this web site, as I experienced to reload the website many times previous to I could get it to load correctly. I had been wondering if your web hosting is OK? Not that I’m complaining, but sluggish loading instances times will very frequently affect your placement in google and could damage your quality score if advertising and marketing with Adwords. Well I’m adding this RSS to my email and could look out for much more of your respective exciting content. Ensure that you update this again very soon.. hptoto
Seo Reply
Previous to you decide to create your own checklist to add an idea associated with what camping checklist ought to. Really … A listing can be greater than what you need. Dmfirst
Verrgame Reply
When I originally commented I clicked the -Notify me when new surveys are added- checkbox and after this whenever a comment is added I purchase four emails using the same comment. Is there in whatever way you are able to remove me from that service? Thanks! Verrgame
Seo Reply
Previous to you decide to create your own checklist to add an idea associated with what camping checklist ought to. Really … A listing can be greater than what you need. Bdgwin
Slot gacor Reply
They call it the “self-censor”, simply because you’re too self-conscious of your writing, too judgmental. What Is Titanium Used For
Seo Reply
That is some inspirational stuff. Never knew that opinions could be this varied. Be sure to keep writing. Fairplay
Seo Reply
When I originally commented I clicked the -Notify me when new surveys are added- checkbox and after this whenever a comment is added I purchase four emails using the same comment. Is there in whatever way you are able to remove me from that service? Thanks! Sagarclub
Seo Reply
Hello, i read your blog from time to time and i own a similar one and i was just wondering if you get a lot of spam responses? If so how do you protect against it, any plugin or anything you can advise? I get so much lately it’s driving me crazy so any help is very much appreciated. Khel v register