Stories you may like
The Broadband Management Supervisor manages the technicians to service the customer problems in time. The individual at work is responsible for supervising technician engaged in Broadband connetion and maintenance.
The individual undertakes customer care, inventory control and manpower management.
Applicable National Occupational Standards (NOS)
Cable/system wiring and equipment installation at customer premises, Configuration of equipment and establishing Broadband connectivity, Trouble-shoot to localize and rectify faults, Supervise Field Service Technician
Cable/system wiring and equipment installation at customer premises: This unit is about cable/system wiring & installation of customer premises equipment. Cables include OFC, UTP/STP and Co-axial.
This unit/task covers the following: Identify and mark cable route from PoP to customer premise, Identify and mark cable route within customer premise, Identify suitable position for equipment positioning, Undertake wiring, termination and equipment installation
Configuration of equipment and establishing Broadband connectivity: Involves configuring of CPE (modem, router, switch) and establishing broadband connectivity between equipment and service provider gateway and also between the equipment and end user device.
This unit/task covers the following: Configuration of CPE (wired and wireless), Establishing connectivity with the service provider gateway, Establishing connectivity between CPE and end-user device
Trouble-shoot to localize and rectify faults: This unit is about trouble shooting to localize and rectify faults
This unit/task covers the following: Trouble shoot cable and connector faults Trouble shoot CPE (modem, router, switch), Trouble shoot configuration and connectivity issues between CPE & service provider gateway and between CPE & end user device, Report and document fault, corrective action and the status,
Supervise Field Service Technician : This unit is about supervising the on field services of electronic equipment at customer premises and managing the field service technicians. It also includes planning the resources to attend service calls and super-vising the performance of technicians in the field.
This unit/ task covers the following: Understand and plan as per the work requirement, Describe the work requirement to field technicians, Manage the field technicians, Ensure customer satisfaction on field service Coordinate with other departments Document and report service call details, Achieve productivity targets set by the company
Performance Criteria
Prepare for wiringand equipment installation Undertake wiring & Install system hardware, Clean up worksite and complete documen-tation, Establishingconnectivity withservice provider gateway, Establishing connectivity between CPE and end user device, Record configuration setting and testing steps for custome
Knowlegde and Understanding
- Organizational Context B.Technical Knowledge
SKILLS : Core Skills/Generic Skills, Reading and writing
Professional Skills : Interpersonal skills Communication skills Decision making Behavioural skills System operation skills
The following acronyms/codes have been used in the nomenclature above:
|
Sub Sector |
Range of Occupation Nubers |
|
Passive Components |
01 - 10 |
|
Semiconductors |
11 - 20 |
|
PCB Manufacturing |
21 - 30 |
|
Consumer Electronics |
31 - 40 |
|
IT Hardware |
41 - 50 |
|
PCB Assembly |
51 - 55 |
|
Solar Electronics |
56 - 60 |
|
Strategic Electronics |
61 - 65 |
|
Automotive Electronics |
66 - 70 |
|
Industrial Electronics |
71 - 75 |
|
Medical Electronics |
76 - 80 |
|
Communication Electronics |
81 - 85 |
|
PCB Design |
86 - 90 |
|
LED |
91 - 95 |
Tools and Equipments
- Battery Charger, Hand Tools, Multi meter, Volt meter, Cables include OFC, UTP/STP and Co-axial., connector
User's Comments
Jhon b set Reply
Lower operational costs with switches that deliver higher efficiency, longer lifespan, and reduced downtime for industrial systems. Rocker Switches
Farhanjani jani Reply
Quickly verify is Google down today with our intelligent system that identifies real outages based on multiple data sources, including user submissions and server response logs. down for me Quickly verify is Google down today with our intelligent system that identifies real outages based on multiple data sources, including user submissions and server response logs.
Farhanjani jani Reply
Simplify industrial maintenance using Workshop Parts Washers built for robust performance, delivering consistent cleaning power across automotive, mechanical, and fabrication environments. lavadoras de piezas taller
Seo Reply
You should consider taking part in a contest for one of the best blogs on the web. I will suggest this websites! viva88link
Seo Reply
very good publish, i actually love this web site, carry on it audi108 login
Farhanjani jani Reply
Purchase rechargeable floor care equipment for your business and benefit from customized manufacturing solutions covering product design, logo placement, packaging, specifications, and bulk order requirements. Cordless Wet Dry Vacuum Manufacturer
Slot gacor Reply
I am curious to find out what blog system you have been working with? I’m experiencing some small security problems with my latest blog and I’d like to find something more safe. Do you have any suggestions? Types of Cowboy Hats
Farhan kenwood Reply
Purchase home vacuum cleaner China products directly from manufacturers and benefit from competitive factory pricing, customized production, bulk ordering options, and professional supply-chain support. vacuum cleaner manufacturer
Slot gacor Reply
Sweet blog! I found it while searching on Yahoo News. Do you have any tips on how to get listed in Yahoo News? I’ve been trying for a while but I never seem to get there! Appreciate it What Is RPM
Seo Reply
When do you think this Real Estate market will go back up? Or is it still too early to tell? We are seeing a lot of housing foreclosures in Longwood Florida. What about you? We would love to get your feedback on this. Apa Itu NPC
Seo Reply
Hmm it appears like your website ate my first comment (it was super long) so I guess I’ll just sum it up what I wrote and say, I’m thoroughly enjoying your blog. I too am an aspiring blog blogger but I’m still new to everything. Do you have any helpful hints for first-time blog writers? I’d definitely appreciate it. Wie Viele Minijobs Darf Man Haben
Slot gacor Reply
Sweet blog! I found it while searching on Yahoo News. Do you have any tips on how to get listed in Yahoo News? I’ve been trying for a while but I never seem to get there! Appreciate it What Time Is Admin Abuse
Seo Reply
Outstanding post, I conceive people should larn a lot from this weblog its very user friendly . How to Crochet a Granny Square
Seo Reply
Great weblog here! Also your site lots up fast! What host are you the use of? Can I am getting your affiliate hyperlink for your host? I wish my web site loaded up as fast as yours lol What Is the Most Expensive Thing on Amazon
Seo Reply
Would you mind generally if I mention several of your current blogs on condition that I give you acknowledgement and furthermore article sources returning to your site? My net page is in the similar area of interest as your own and my targeted customers would certainly benefit from many of the data that you offer right here. Please don’t hesitate to tell me if this is okay with you. Many thanks! What Is KW
Slot gacor Reply
I would like to consider the ability of thanking you for that professional guidance I have often enjoyed checking out your site. I’m looking forward to the particular commencement of my college research and the entire prep would never have been complete without dropping by your site. If I may be of any assistance to others, I’d personally be glad to help as a result of what I have gained from here. What Time Does Taco Tuesday Start
Seo Reply
Unquestionably believe that which you stated. Your favorite justification appeared to be on the web the simplest thing to be aware of. I say to you, I definitely get annoyed while people consider worries that they just don’t know about. You managed to hit the nail upon the top and defined out the whole thing without having side-effects , people could take a signal. Will probably be back to get more. Thanks What Is Curbside Pickup
Seo Reply
I find a good site for a long time. .Thanks for sharing good article. .And I will visit your site. hptoto
Slot gacor Reply
Great – I should certainly pronounce, impressed with your site. I had no trouble navigating through all the tabs and related info ended up being truly easy to do to access. I recently found what I hoped for before you know it in the least. Reasonably unusual. Is likely to appreciate it for those who add forums or anything, web site theme . a tones way for your customer to communicate. Nice task. What Is a Blinker
Hptoto Reply
hi!,I like your writing so much! share we communicate more about your post on AOL? I need an expert on this area to solve my problem. Maybe that’s you! Looking forward to see you. hptoto