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7 Best AI Tools for Automating Online Businesses

Automation has become a competitive advantage for online businesses of all sizes. AI is no longer experimental or limited to large enterprises. Today, small businesses and growing teams use AI tools to automate workflows, improve productivity, and reduce manual work across marketing, customer support, and business operations. The best AI tools allow business owners to automate repetitive tasks while focusing on strategy, creativity, and growth.

This guide covers seven of the best AI tools for automating online businesses in 2026, with real examples and practical use cases for teams looking to integrate AI into daily business functions.

1. Notion AI for Workflow Automation and Productivity

Notion AI is one of the best AI tools for productivity and workflow automation. It works as an AI assistant inside Notion, helping businesses organize information, generate content, and automate internal documentation.

Small businesses use Notion AI to automate tasks such as meeting summaries, SOP creation, and marketing content drafts. With built-in AI features, teams can streamline workflows without adding complex automation tools. Notion AI is especially useful for marketing teams and business owners who want a centralized management tool that combines documentation, task management, and AI writing.

Its free plan makes it accessible for small businesses looking to test AI use without upfront investment.

2. Zapier with AI Automations for Business Processes

Zapier has long been known as an automation tool, but its AI automations have elevated its capabilities. Zapier allows businesses to automate workflows across thousands of apps, making it one of the best AI automation tools for online businesses.

By integrating AI agents and generative AI features, Zapier can automate repetitive tasks such as lead routing, email marketing triggers, CRM updates, and customer support workflows. Small business owners use Zapier to connect tools like email platforms, ecommerce systems, and AI marketing tools into a single automated workflow.

For businesses looking to integrate AI into existing systems, Zapier offers a practical and scalable solution.

3. ChatGPT for AI Writing, Marketing, and Automation

ChatGPT remains one of the most popular AI tools for businesses. It acts as an AI assistant capable of handling marketing content, AI writing, customer support scripts, and internal documentation.

Online businesses use ChatGPT to automate tasks such as email marketing drafts, social media captions, chatbot responses, and knowledge base articles. As a generative AI platform, it supports advanced AI models that can adapt to different business needs.

With both free and paid plans, ChatGPT is a flexible AI solution for small businesses looking to boost productivity and automate content-heavy workflows.

4. HubSpot AI for Marketing and Customer Support Automation

HubSpot has integrated AI deeply into its platform, making it one of the best AI marketing tools for business automation. Its AI features support email marketing, lead scoring, content generation, and customer support automation.

Marketing teams use HubSpot’s AI-powered tools to automate campaigns, personalize messaging, and optimize workflows across sales and customer support. AI agents help businesses manage inbound inquiries and route leads efficiently.

For small businesses and growing teams, HubSpot provides a centralized AI platform that connects marketing, sales, and service automation in one ecosystem.

5. Jasper AI for Marketing Content and Campaign Automation

Jasper AI is designed specifically for AI marketing and content generation. It helps businesses automate marketing content creation, including blog posts, ad copy, email campaigns, and product descriptions.

Small businesses use Jasper AI to maintain consistent output without hiring large teams. Its AI writing tools are trained for marketing use cases, making it one of the best AI tools for automating content workflows.

Jasper integrates well into existing marketing operations, helping businesses automate repetitive content tasks while maintaining brand voice and quality.

6. Tidio AI for Customer Support Automation

Customer support is one of the most common areas where AI tools can transform business operations. Tidio uses AI agents to automate live chat, FAQs, and customer inquiries across websites and ecommerce platforms.

Online businesses use Tidio to handle customer support requests 24/7 without increasing staff. Its AI automation tool can answer common questions, escalate issues, and integrate with CRM systems.

For small businesses looking to automate customer support while improving response times, Tidio offers a powerful and accessible AI solution.

7. Pictory AI for Automated Video Creation

Video marketing is increasingly important, but time-consuming. Pictory is an AI video tool that automates video creation from text content, scripts, or blog posts.

Businesses use Pictory to automate the production of marketing videos, social media clips, and educational content. This AI-powered tool eliminates the need for advanced editing skills while maintaining professional quality.

For businesses looking to scale video marketing without expanding teams, Pictory is one of the best AI tools available.

How AI Tools Transform Online Business Automation

AI tools can transform how businesses operate by handling tasks that once required significant time and manual effort. From AI writing and marketing automation to customer support and workflow optimization, AI automations help businesses run leaner and faster.

The power of AI lies in its ability to integrate across business functions, turning disconnected tools into efficient, automated systems.